Returns & Exchanges
At Coco de Mer, we want you to be completely satisfied with your purchase. If your items are not quite right, we offer a 28-day return period for all unworn garments in their original packaging with all tags attached.
Return Process
- 1.Request Your Return
Log into your account portal or use our guest return link to select the items you wish to send back and receive your unique return authorization number.
- 2.Prepare Your Package
Carefully place the items in their original designer packaging and secure them inside the shipping box, ensuring the return form is included inside.
- 3.Affix Shipping Label
Print your prepaid shipping label and attach it firmly to the outside of your package, making sure to remove or cover any previous delivery markings.
- 4.Drop Off and Track
Deliver your package to your nearest authorized drop-off point and retain your proof of postage until your refund has been fully processed by our boutique team.
